Customer satisfaction and service quality

  1. Repair and Service

Thanks to our comprehensive services, you can hit the road without a care.

A VW service employee changes a brake disc of a yellow Volkswagen

Genuine Service

Our Genuine Service provides a range of services that are designed specifically for your Volkswagen. In the event of repairs, we only install Volkswagen Genuine Parts®: High-quality, safe and tailor-made. So your journey is care-free and comfortable.

A VW service employee measures the tyre tread depth on a VW vehicle

Volkswagen Service Package

With the Volkswagen Service Package you can enjoy servicing your Volkswagen in any authorized Volkswagen Service Center, free of charge from the date of the first registration for a period of 3 years or 45,000 km (whichever comes first).

VW man checking under car

Service Cost Calculator

Our service cost calculator shows you the upfront and maximum retail price to service popular Volkswagen models at any specified service interval. In addition you can save up to 20% on our attractive extended service packages. Purchasing a service package now for your vehicle locks in the costs at today’s rate, protecting you from future rising costs. 

VW service employee works on a Volkswagen – maintenance packages

Extended Service Packages

Purchasing an Extended Service Package for your vehicle today gives you many benefits:

  • Costs are set at today’s rate, protecting you from future rising costs.
  • Dealerships offer up to 20% discount on an Extended Service Package compared to the sum of individual services.
  • Packages can be bundled with your finance contract when your purchase your vehicle, effectively managing your service payments in installments.
  • A fully stamped Volkswagen service history will help you to maintain the highest possible resale value.
  • Packages are linked to the car which increases its resale value. Should you decide to sell your Volkswagen, all services will be transferred to the new owner.
  • Work is only carried out by Volkswagen certified technicians. 
VW Dialogue reception image

Dialogue Reception: quick and free of charge

During the Dialogue Reception, we’ll carry out a free visual check of your Volkswagen together with you – from the brakes to the engine. We’ll advise you and inform you of the estimated costs. You decide what will be done.

Disclaimer by Volkswagen

  • The models in the images featured on this website are for illustration purposes only, and might have equipment and accessories that are not available in this region or particular country. Furthermore, the information about specifications/technical data, colouring, interior design in respect to the pictured is subject to change at any time without notice. Customers should inquire from Volkswagen dealers in the relevant country the most up to date specifications for each vehicle in their country as features and specifications may vary depending on packages available in each market.

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